Competitive Edge Series

Here is a listing of some of our more recent Competive Edge events.

Negotiating from the Inside Out

Tue., Sep. 15, 2020

11:00am - 12:00pm


What is your Negotiating Intelligence? How do you view negotiations? What is your strategy and process to negotiate a deal? Join us as Clint Babcock, author of the book “Negotiating from the Inside Out” shares with you the tactics and strategies to become a strategic negotiator.

Learning Objectives:

  • View negotiations differently
  • Understand how to create leverage
  • Identify negotiation strategies by your counterparts
  • Utilize the Negotiations Playbook to win

Featured Speaker

Clint Babcock – Sandler Training

As a partner at Sandler Training of Tampa and in his former corporate life, Clint brings his clients over two decades of experience in sales, business development, operations and leadership.

Clint works with CEO’s, Presidents, and VP’s of Sales in various industries to help them strategically build their sales forces and produce amazing results for their companies. He’s worked with and trained hundreds of sales teams and thousands of salespeople during his tenure with Sandler.

In his book, Negotiating From The Inside Out: A Playbook for Business Success, Clint shows that negotiation is a skill, and the first thing anyone has to do to improve is to understand how they react to pressure situations. It provides a powerful, broadly applicable template for a rational response in any negotiating situation. By practicing the techniques, business people will see both their financial rewards and self-esteem reach new heights.

From Zero to 30 Billion

Wed., Aug. 12, 2020

11:00am - Noon

Virtual via Zoom

Hear directly from Scott Riley on how he went from processing zero to 30 billion dollars in 18 years with his payment processing company, Fintech. Scott will share his thoughts on the ‘golden rule’ in business and life, how to hire and keep the right employees, getting involved with the University system, his philanthropic endeavors, and much more.

Learning Objectives:

  • Explore how to create buy-in at your company
  • Create a winning exit strategy
  • Identify ways your business can give back to the community
  • Understand how to create lasting loyalty

Featured Speaker

Scott Riley – Riley Education Foundation

Scott Riley co-founded both Parker Communications Network, Inc., a satellite-based monitor system, distributing commercials to large grocery chains throughout the country, and In Store Media, which worked with major grocers to merchandise their private label products through alliances with national customers.

Since 1996, Scott has been part of the ownership group of Fintech, the largest alcohol payment company, processing over $30 billion in payments annually. Scott served as Fintech’s CEO from 2005 to 2018. He served on Fintech’s Board of Directors for more than 22 years.

Scott was named Entrepreneur of the Year for the State of Florida by Ernst & Young and Outstanding Leader of the Year by the Tampa Bay Chamber.

Scott and his family began the Riley Education Foundation to work with great organizations in the Tampa Bay Area.

Scott recently wrote the book Zero to 30 Billion! to help and encourage others with an entrepreneurial spirit.

Growing Your Business Through Effective Marketing and Brand Management

Thu., Jun. 18, 2020

11:00am - 12:30pm

via Zoom Webinar

Understanding how your customer perceives your business and value proposition is key to success in today’s clutter and competitive business environment. The old ways of developing leads and closing sales are getting harder and harder. At the same time, the marketing world is changing at a rapid pace moving from mass to micro targeting.

During this session you will:

  • Learn marketing 101 in today’s business environment;
  • Discover brand and brand development;
  • Explore how successful businesses are marketing today;
  • Identify keys to marketing success; and
  • Understand creativity and its impact on solving business problems.

Featured Speaker

Bruce Faulmann – Vice President of Advertising Sales and Marketing, Tampa Bay Times

Bruce Faulmann is Vice President of Advertising Sales and Marketing for the Tampa Bay Times and a member of the Times board of directors. He served as Publisher of Florida Trend, a Times affiliate publication, from November 2008 to October 2009.

Before joining the Times Publishing Company, Bruce spent 24 years in the daily newspaper business.

Bruce is a member of many nonprofit boards, including the Tampa Bay Chamber, Tampa Hillsborough EDC and the Hillsborough Education Foundation.

Bruce is a graduate of the University of Florida, earning a B.S. degree in Advertising.

What You Need To Know About Recruiting Top Talent

Tue., May 19, 2020

11:00am - 12:30pm

via Zoom Webinar

Hiring the best talent is no small feat, especially when unemployment rates continue to decline and emerging generations in the workplace want to gain experience and move on/up quickly. Our workplace landscapes are also quickly changing with advancements in technology.

There is a lot to consider and a lot at stake - after all one bad hire can be costly, breakdown teams and turn-away customers. According to Forbes, the U.S. Department of Labor puts the cost of a bad hire at 30% of the annual salary for that position. However, if you find the right hire, McKinsey & Co. states hiring a ‘top performer’ over an ‘average performer’ yields up to 67% more productivity and profit.

During this workshop you will have the opportunity to:

  • Ensure your job descriptions, brand and social media platforms attract the right candidates;
  • Identify key trends in a resume and learn to probe during your interview;
  • Learn about screening tools and technology advancements that aid in the recruitment and selection process;
  • Create interview questions that reveal a candidate’s true character; and
  • Conduct an interview that ensures you get to really know the candidate – and that they get to know you.

Featured Speakers

Andrea M. Cichon – Director, Human Resources, Tampa General Hospital

Ms. Cichon joined Tampa General Hospital in 2010 as an HR Generalist, and was later promoted in 2013 to a Sr. HR Generalist. In 2015 Ms. Cichon was promoted to HR Manager and was again promoted to Assistant Director, Human Resources role in September 2018 and to Director, Human Resources February 2019.

She is heavily involved in education of college students through The University of South Florida and University of Tampa, mentoring many students on career path planning. Additionally she speaks regularly to many community partners on interviewing prep, best practices, career advancement, professional etiquette and more. Ms. Cichon regularly mentors young professionals and internship candidates.

Dr. Danielle Clark – College Business Educator

Dr. Danielle Clark is an intuitive empath, educator and life & career coach. She is regularly recognized for her inclusive leadership style and her ability to help others discover their strengths.

Danielle has held a variety of management and human resource related roles in Fortune 500 and family owned companies.

Danielle is a business instructor at Hillsborough Community College. She is a graduate of the University of South Florida where she received her Doctor of Business Administration degree. Danielle also holds a BSBA, MBA, a MS in Organizational Leadership (MSOL) and several certificates including a Myers Briggs (MBTI) certified professional designation.

Becoming a Digital Leader: How to Lead, Communicate, and Hold Your Team Accountable in a Virtual Environment

Tue., Apr. 28, 2020

2:00 - 3:00pm

via WebEx Webinar

Free for Chamber members

As a valued Chamber member, we want to offer a complimentary webinar to give your team guidance of the critical changes that are taking place today. We know that your success is critical during these times and Dale Carnegie has put together custom content for Chamber members using Dale Carnegie’s proven online principals. You can actively participate in this highly interactive LIVE Online Training from your office or home as certified instructors facilitate collaborative activities.

In this Webinar you will learn powerful techniques to quickly get your virtual team up and running. You will also learn how to run more productive meetings and keep them interesting, a common challenge for online presenters. You will also learn proven leadership techniques that will help you keep your team’s productivity up and relationships strong while navigating a changing environment!

During this workshop you will have the opportunity to:

  • Learn how to run virtual meetings and keep your team fully engaged;
  • Explore how to connect with your dispersed work force and increase productivity;
  • Assess how to hold people accountable while they work from home; and
  • Identify keys to dealing with the stress associated with a changing environment.

Featured Speakers

Rick Gallegos – President & CEO, Dale Carnegie Tampa Bay

Rick Gallegos is President and CEO of Dale Carnegie Tampa Bay. Rick is a specialist in developing action plans for a wide range of organizations committed to growth in a tough, competitive economy. Rick is the developer/writer of the most successful one-day seminar that Dale Carnegie has released, entitled “How to Cold Call and Build New Customers.” He also is the author of a sales management program titled, “Sales Leadership Excellence” and “Building Great Teams” – a trust-building program.


David Osbourne – Executive Organization Development Digital Trainer, Dale Carnegie Training

David Osbourne is an Executive Organizational Development Digital Trainer with Dale Carnegie Training. In 2017, he was awarded Dale Carnegie’s Digital Trainer of the Year. David is certified to facilitate Dale Carnegie’s Communications, Leadership and Management programming, with clients reporting an aggregate $100 million in new revenue generation and cost savings since 2010. David holds a bachelor’s degree in Business Information Systems from Indiana Wesleyan University. He currently resides in Indianapolis, Indiana with his family.